Terms of Sales

1. DEFINITIONS

" Clients)"

designates the Internet user(s) browsing the Site and making an online purchase of Product(s) for personal purposes.

"Terms of Sales"
designates these general conditions of sale of Products on the Site.
SAS INCC, International New Creative Concept holder of the Perfumes license of the Mercedes-Benz brand, Simplified Joint Stock Company with capital of €8,000,000 Euros, registered in the Versailles Companies Register under number 378 944 805, whose head office social is at 8 rue de la Michodière, 75002 PARIS FRANCE . Email address: contactweb@incc-group.com

"Parts)"
refers alternatively or collectively to SAS INCC for the Mercedes-Benz brand and/or the Customer(s).

"Products"
designates the perfumery and cosmetic products offered for sale on the Site under the conditions of article 3 below.

"Site"
designates the Mercedes-Benz Parfums e-commerce website accessible via the Internet at the address https://parfums.mercedes-benz.com offering the Products for sale.

 

2. PURPOSE - SCOPE OF THE GENERAL CONDITIONS OF SALE

The purpose of these General Conditions of Sale is to define, exclusively because of the relationships they establish on the Internet network and only on the Site, the terms of online sale of Products by SAS INCC for the Mercedes-Benz brand to Customers. , as well as the rights and obligations of the Parties arising from the online sale of the Products offered on the Site.
They determine all the steps necessary for placing the order and ensure the monitoring of this order between the Parties.

By placing an order for a Product on the Site, the Customer acknowledges having read the General Conditions of Sale and having accepted them without restriction, this acceptance being in no way conditioned by a handwritten signature on the part of the Customer.

Consultation of the Site by the Customer is also governed by the legal notices of the Site which he accepts without reservation and which are accessible at the address https://parfums.mercedes-benz.com , and by the Personal Data Charter which he accepts without reservation and which is accessible at the following address: https://parfums.mercedes-benz.com/pages/mentions-legales . It is specified that the Customer may save or print these General Conditions of Sale, provided however not to modify them.

SAS INCC for the Mercedes-Benz brand reserves the right to update the General Conditions of Sale at any time.
The General Conditions of Sale apply to any online sale made on the Site to the exclusion of any other document, and in particular the conditions applicable to sales in stores or through other distribution and marketing channels.

 

3. PRODUCTS

The Products offered for sale by SAS INCC for the Mercedes-Benz brand are those which appear on the Site, on the day of consultation of the Site by the Customer, and within the limits of available stocks. SAS INCC for the Mercedes-Benz brand reserves the right to withdraw Products from sale at any time.

 

4. PRICE

The prices of the Products are firm. They are indicated in Euros. The current price is that indicated on the Site, except for typographical errors.

These prices take into account the VAT applicable on the day of the order but do not include delivery costs which will be invoiced in addition and will be specified to the Customer upon final validation of their order.

The amount of delivery costs is calculated as a flat rate as described in article 8 below.

The price invoiced to the Customer is the price indicated on the order confirmation sent by email by SAS INCC for the Mercedes-Benz brand to the Customer. SAS INCC for the Mercedes-Benz brand is likely to claim an additional amount for import taxes which are the responsibility of the customer. This amount will be requested upon delivery of the order to the Customer.

SAS INCC for the Mercedes-Benz brand reserves the right, which the Customer accepts, to modify its prices at any time, without any formality other than posting the modifications on the Site. These modifications will, however, have no impact on orders that SAS INCC for the Mercedes-Benz brand has accepted before the entry into force of these modifications, subject to the availability of the Products ordered.

 

5. RESERVATION OF OWNERSHIP

The Products ordered remain the property of SAS INCC for the Mercedes-Benz brand until their price has been fully paid.
However, on the actual date of delivery, the risks (in particular loss, theft or deterioration) concerning the Products delivered are assumed by the Customer.


6. ORDER TERMS

6.1 Navigation within the Site

The Customer can read the various Products offered for sale by SAS INCC for the Mercedes-Benz brand on the Site. The Customer can freely browse the different pages of the Site, without being committed to an order.

 

6.2 Registration of the order

To place an order on the Site, the Customer must be of legal age, have legal capacity and hold a bank card as defined in article 7 below.
In order to place an order, the Customer must:
- Either connect to your account on the Site by entering your email address (username) and password;
- Either create an account on the Site if they do not have one, by completing a form of which certain fields marked with an asterisk are mandatory for their order to be taken into account (Name, billing address, delivery address, number telephone in particular).

It is specified that the Products are intended for the Customer's personal use, without any direct connection with the Customer's professional activity. As such, the Customer's attention is particularly drawn to the fact that he cannot order more than five (5) Products of the same reference per order.
Orders will be accepted while stocks last. To this end, the Customer is informed at the time of ordering, on the information page of the Site describing each of the Products, of the availability of the Product.

If, despite the vigilance of SAS INCC for the Mercedes-Benz brand, the Products ordered are no longer available, SAS INCC for the Mercedes-Benz brand will inform the Customer by email as soon as possible and will refund the price. possibly invoiced by credit to the Customer's bank account.

If the Customer wishes to place an order, he will choose the different Products in which he is interested and which he wishes to purchase, and will express said interest by clicking on the “ADD TO BASKET” button and will specify the desired quantities in advance. The Product(s) are then added to their “Basket”.
After filling their “Basket”, the Customer clicks either on the “ORDER” or “CONTINUE MY PURCHASES” button if the Customer wishes to complete their basket. If the Customer clicks on “ORDER” a summary of all the selected products is displayed. The Customer must click on “ORDER” again to access the delivery stage. He must then indicate the billing address and the desired delivery address. If the Customer clicks on the “CONTINUE” button, he will move on to the next delivery step and thus provide information relating to the delivery method (express or standard mail), the amount of delivery costs being specified on this occasion.

Once all this information is regularly entered and validated, the price of the Products - as defined in article 4 - as well as the delivery costs are automatically displayed.
The Customer then clicks on the “CONTINUE” button to proceed to the next step “PAYMENT”.

 

6.3 Delivery territory eligible for an order

The Customer may place an order for products for delivery to the countries below:
France, Austria, Belgium, Germany, Estonia, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Portugal, Spain, United Kingdom, Sweden, Switzerland, Denmark, Albania, Andorra, Argentina, Aruba, Bahamas, Bahrain, Barbados, Benin, Bermuda, Bolivia, Brazil, Bulgaria, Burkina Faso, Cambodia, Canada, Cayman Islands, Chile, China, Costa Rica, Ivory Coast, Croatia, Curacao, Cyprus, Czechia, Ecuador, El Salvador, Equatorial Guinea, Fiji, Finland , Gabon, Ghana, Greece, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Hong Kong SAR of China, Hungary, India, Indonesia, Iraq, Jamaica, Japan, Kenya, Kuwait, Latvia, Lebanon, Liberia, Liechtenstein, Malaysia, Mali , Malta, Mexico, Moldova, Montenegro, Morocco, Myanmar (Burma), New Zealand, Nicaragua, Niger, Nigeria, North Macedonia, Oman, Panama, Paraguay, Peru, Philippines, Poland, Qatar, Cameroon, Romania, Rwanda, Saint Martin, Senegal, Serbia, Sierra Leone, Singapore, Slovakia, Slovenia, South Korea, Taiwan, Togo, Trinidad and Tobago, Turks and Caicos Islands, Uganda, United States, Uruguay, Venezuela and Vietnam .

All other countries are not served.

6.4 Final validation of the order

The Customer provides information relating to the chosen payment method in compliance with the conditions of article 7 of these General Conditions of Sale.
The Customer must check the box opposite the message “I have read and accept the general conditions of sale”.
Before clicking on the “Buy” button, the Customer has the option of:

  1. check the details of your order and its total price;
  2. correct any errors made in data entry or modify your order by returning to the previous steps or by browsing the Site.

To definitively validate their order, the Customer must click on the “Buy” button to debit their bank account.
The bank account debit authorization issued by the Customer's bank is displayed. The Customer is recommended to record and/or print said debit authorization on paper. When the Customer's bank account is authorized to be debited by his bank, his "Basket" is directly transmitted to the SAS INCC order preparation service for the Mercedes-Benz brand, the Customer then seeing his order number displayed.

From the moment the Customer confirms his order by clicking on the “Buy” button, the Customer will no longer be able to cancel or modify his order.
However, upon receipt of the order, the Customer may exercise his right of withdrawal under the conditions provided for in article 10 of these General Conditions of Sale.

Following validation of payment by the Customer, confirmation of acceptance of the order will be sent by email to the Customer by SAS INCC for the Mercedes-Benz brand.

 

6.5 Confirmation of acceptance of the order

The sale will only be considered final after confirmation of acceptance of the order by SAS INCC for the Mercedes-Benz brand has been sent to the Customer by email.

In accordance with the provisions of article 1369-2 of the Civil Code, the Customer formally accepts the use of electronic mail for confirmation by SAS INCC for the Mercedes-Benz brand of the content of his order.

This confirmation email includes all the information communicated by the Customer with an indication, where applicable, of any difficulties or reservations raised by the order (availability of the items ordered, delivery times or method of payment chosen). It mentions the order number assigned to the Customer by SAS INCC for the Mercedes-Benz brand.

 

7. PAYMENT

Unless the server is unavailable, the Customer will be able to pay for their order after final validation of it on the Site by credit card (Carte Bleue, Visa, Mastercard, Maestro). Shopify Payments T&Cs: https://www.shopify.com/fr/legal/terms-payments-fr?sbrc=1hBTh-58xhqFCwlBB5f2zIw%3D%3D%24fbDSJ4Mfh65QvvHY26X7oQ%3D%3D

The Customer will enter his card number, its expiry date, the name of the card holder and the visual cryptogram (the last three or four numbers written on the back of his bank card).

Payments by check are not accepted.

Payment is made via the secure server of SAS INCC's partner for the Mercedes-Benz brand, Shopify Payments, a secure payment operator. This implies that no banking information concerning the Client passes through the Site. Payment by credit card is therefore perfectly secure.
Information relating to payment by credit card is clearly indicated on the Site, it being specified that if the Customer wishes to obtain additional assistance, he can contact the Customer Relations Department at the address contactweb@incc-group.com .

SAS INCC for the Mercedes-Benz brand reserves the right to refuse any order or delivery in the event of exceeding the ceilings indicated in article 6.2 hereof, of an existing dispute with the Customer, of total non-payment of an order previous by the Customer, refusal of authorization for payment by bank card from banking organizations.

The Customer guarantees SAS INCC for the Mercedes-Benz brand that he has the authorizations possibly necessary to use the payment method chosen at the time of validation of the order. If the bank refuses, the order will be automatically canceled and the Customer will be notified by sending an email. SAS INCC for the Mercedes-Benz brand reserves the right to suspend or cancel any order and/or delivery, whatever its nature and level of execution, in the event of non-payment of any sum which may be due by the Customer or in the event of a payment incident.

As part of the fight against Internet fraud, information relating to transactions is controlled by the payment partner designated by SAS INCC for the Mercedes-Benz brand: Shopify Payments . This company is responsible for the storage and automated processing of information relating to each transaction, including bank card details, in a secure environment.

Data relating to orders is archived on a reliable and durable medium that can be produced as proof.

 

8. DELIVERIES

8.1 The products are delivered by Colissimo or DHL under the following conditions:

Import taxes remain the responsibility of the Customer.

  • France: shipping within 3-5 working days
    - For orders less than €50: €8 delivery costs will be requested for deliveries to a Relay point, €9 for Colissimo home deliveries without signature and €10 for Colissimo home deliveries with signature.
    - For orders over €50: deliveries to a Relais or Colissimo point at home with or without signature are free.
  • Austria, Belgium, Germany, Estonia, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Portugal, Spain, United Kingdom, Sweden, Switzerland, Denmark : dispatch within 3-5 working days
    - For orders less than €50: €11 delivery costs will be requested for deliveries to a Relais point and €15 for Colissimo home deliveries with signature.
    - For orders over €50: deliveries to a Relais or Colissimo point at home with signature are free.

  • Albania, Andorra, Argentina, Aruba, Bahamas, Bahrain, Barbados, Benin, Bermuda, Bolivia, Brazil, Bulgaria, Burkina Faso, Cambodia, Canada, Cayman Islands, Chile, China, Costa Rica, Ivory Coast, Croatia, Curacao, Cyprus, Czechia, Ecuador, El Salvador, Equatorial Guinea, Fiji, Finland, Gabon, Ghana, Greece, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Hong Kong SAR of China, Hungary, India, Indonesia, Iraq, Jamaica, Japan, Kenya , Kuwait, Latvia, Lebanon, Liberia, Liechtenstein, Malaysia, Mali, Malta, Mexico, Moldova, Montenegro, Morocco, Myanmar (Burma), New Zealand, Nicaragua, Niger, Nigeria, North Macedonia, Oman, Panama, Paraguay, Peru, Philippines, Poland, Qatar, Cameroon, Romania, Rwanda, Saint Martin, Senegal, Serbia, Sierra Leone, Singapore, Slovakia, Slovenia, South Korea, Taiwan, Togo, Trinidad and Tobago, Turks and Islands Caicos, Uganda, United States, Uruguay, Venezuela and Vietnam: shipping within 3-5 business days
    - For all orders: €70 delivery costs will be requested for DHL home deliveries with signature.

An order preparation time (2 to 3 days) will be taken into account in addition to the delivery time.

8.2 Delivery of items can only take place:

  • at the Customer's usual place of residence;
  • or to the delivery address indicated by the Customer when ordering, it being remembered that said address must correspond to the usual place of residence of a third-party beneficiary chosen by the Customer and residing at the address of the company within which the latter carries out his professional activity if it is located in the same territory.

Deliveries for which the delivery address provided on the Site will be that of:

  • a hotel or other accommodation;
  • a post office;
  • a post office box;
  • of a non-fixed address or domicile (that is to say, and without this list being exhaustive, mobile homes, caravans, campsites, and other non-fixed domiciles) or in a collective place or an individual address cannot be attributed in a clear and lasting manner to a natural or legal person.

8.3 Delivery of the Products will take place, after payment of the amount of the order has been recorded, to the delivery address indicated by the Customer. To this end, the latter undertakes to have communicated an exact delivery address to SAS INCC for the Mercedes-Benz brand.

8.4 Delivery of the Products ordered will take place on the date or within the period indicated to the Customer by SAS INCC for the Mercedes-Benz brand.

8.5 All countries not mentioned in paragraph 8.1 are not served.

 

9. ANOMALIES CONCERNING DELIVERY – COMPLIANCE – GUARANTEE

9.1 The Customer must check the good condition of the Products upon delivery and that the Products delivered to them correspond to their order. Any anomaly concerning delivery (damaged packages, missing items compared to the INCC invoice for the Mercedes-Benz brand, late delivery, etc.) must be the subject of reservations entered on the delivery receipt presented by the carrier . The Customer must also report this anomaly in writing to INCC for the Mercedes-Benz brand (mail to the following address: INCC PARFUMS - 8 rue de la Michodière, 75002 PARIS FRANCE ) or by email to the following address: contactweb@ incc-group.com in order to improve the quality of service that can be offered to it and to allow INCC for the Mercedes-Benz brand to carry out an investigation of the carrier.

9.2 In the event that the Customer has reported a missing Product, an investigation with the carrier will be opened and may last up to 21 working days. If during this period, the Product is found, it will be re-directed to the delivery location designated in the order form.
On the other hand, if the ordered Product is not found INCC for the Mercedes-Benz brand will proceed at its own expense to a new shipment of the missing products initially ordered by the Customer or, if the Customer decides to terminate the contract under the conditions of the Article L 138-2 of the Consumer Code, INCC for the Mercedes-Benz brand will reimburse the Customer for all sums paid no later than 14 days following the date on which the contract was terminated.

9.3 In the event that the Products delivered do not conform to the order, the Customer must:

  1. inform INCC for the Mercedes-Benz brand as soon as possible by mail to the following address: INCC PARFUMS - 8 rue de la Michodière, 75002 PARIS FRANCE or by email to the following address: contactweb@incc-group. com by justifying the non-compliance of the Product with the order,
  2. return the Products in question in their original packaging (or, at the very least, in packaging providing equivalent protection for said Products during their return transport), in perfect condition, complete (packaging, hold, etc.) and accompanied by the return/exchange request previously sent by mail or email. In the event of the return of Products which have been the subject of a promotional offer including one or more gifts for purchase, the gifts granted by INCC for the Mercedes-Benz brand linked to the purchase of one or more Products must be returned ( s) by the Customer to INCC for the Mercedes-Benz brand.


The Customer is recommended to keep all proof of the return of the product(s) by registered mail, or by any other means giving a certain date.
In the event that the return of the non-compliant/defective Product is well-founded, INCC for the Mercedes-Benz brand will proceed, at the Customer's choice, or in the absence of the Customer's request, at the choice of INCC for the Mercedes-Benz brand, to the reimbursement of the defective/non-compliant Product by credit to the Customer's bank account, at the latest within fourteen (14) days following receipt, by INCC for the Mercedes-Benz brand, of the returned Product or to its exchange to the extent where this Product is available in stock, excluding any compensation.
With the exception of the above hypotheses, no Product exchange is authorized.
It is specified that the return costs are the responsibility of INCC for the Mercedes-Benz brand which will send the Customer a label "good for the return transport of the package" in the event that the return decision is the consequence of a non - conformity/defect of the Product or an error emanating from INCC for the Mercedes-Benz brand.

9.4 Notwithstanding the specific warranty conditions that may be given to the Customer with the Product delivered, INCC Products for the Mercedes-Benz brand are subject to the following legal guarantees of conformity and relating to defects in the Product sold:
Article L. 211-4 of the Consumer Code: “The seller is required to deliver goods that comply with the contract and is responsible for any lack of conformity existing at the time of delivery.
He is also liable for defects in conformity resulting from the packaging, assembly instructions or installation when this has been his responsibility by the contract or has been carried out under his responsibility. ".
Article L. 211-5 of the Consumer Code: “To comply with the contract, the good must:


1º Be suitable for the use usually expected of similar goods and, where applicable:

  • correspond to the description given by the seller and possess the qualities that the latter presented to the buyer in the form of a sample or model;
  • present the qualities that a buyer can legitimately expect having regard to public declarations made by the seller, by the producer or by his representative, in particular in advertising or labeling;

2º Or present the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted. »
Article L. 211-12 of the Consumer Code: “The action resulting from the lack of conformity is prescribed two years from the delivery of the good. »
Article 1641 of the Civil Code: “The seller is bound by the guarantee for hidden defects in the thing sold which make it unfit for the use for which it is intended, or which reduce this use to such an extent that the buyer does not would not have acquired, or would have given only a lower price, if he had known them.
Article 1648 paragraph 1 of the Civil Code: “The action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect”.

 

10. RIGHT OF WITHDRAWAL

10.1 In accordance with the provisions of article L.221-18 et seq. of the Consumer Code, the Customer has a right of withdrawal which he may exercise, without having to provide reasons, within a period of fourteen (14 ) days from receipt of the Products. In the event of return of Products having been the subject of a promotional offer including one or more gift(s) against purchase, the gifts granted by INCC for the Mercedes-Benz brand linked to the purchase of one or more Products ( s) must be returned by the Customer to INCC for the Mercedes-Benz brand. Furthermore, we inform you that the customer will not be able to exercise his right of withdrawal for products made according to his specifications or clearly personalized, such as engraved products.


10.2 In this context, the Customer has the option of returning the Products delivered:
- Within fourteen (14) days from the exercise of the right of withdrawal.
- In their original packaging (or, at the very least, in packaging providing equivalent protection to said items during their return transport), in perfect condition allowing them to be put back on sale by INCC for the Mercedes-Benz brand, complete (unused and unopened product, cellophane, etc.). In the event of return of Products having been the subject of a promotional offer including one or more gift(s) against purchase, the gifts granted by INCC for the Mercedes brand -Benz linked to the purchase of one or more Product(s) must be returned by the Customer to INCC for the Mercedes-Benz brand under the same conditions as indicated in this article 10.2.
- Accompanied by the return slip, available on the site
- Or accompanied by any other unambiguous declaration expressing its desire to withdraw in accordance with article L 221-21 of the Consumer Code;
- At the following address: Mercedes-Benz Parfums, Cosmetic Park business park, 1 rue de la Bergamote, 45760 Vennecy, France / contactweb@incc-group.com


10.3 Return costs are the responsibility of the Customer. INCC for the Mercedes-Benz brand does not accept freight collect packages.

10.4 If the aforementioned conditions are met, INCC for the Mercedes-Benz brand will reimburse the Customer for all sums incurred by him during the purchase of the product or Products concerned, including costs. return of the Products if the return of the Products complies with article 9.3 or 10.5 of these General Conditions of Sale, within fourteen (14) days following the date of recovery of the Products by INCC for the Mercedes-Benz brand or until the Customer has provided proof of shipment of these Products, the date retained being that of the first of these events in accordance with article L.221-24 of the Consumer Code.

10.5 It is specified that shipping costs are the responsibility of the Customer, except when the decision to return is the consequence of a non-conformity/defect of the Products or an error emanating from INCC for the Mercedes-Benz brand . In this case, INCC for the Mercedes-Benz brand will send the Customer a “good for return transport of the package” label.



11. LIMITATIONS OF LIABILITY


11.1 While taking the greatest care and accuracy in posting information online, item descriptions and data available from the Customer Relations Department or on the Site as well as their regular updating, INCC for The Mercedes-Benz brand cannot be held responsible for any non-substantial errors that may occur. Likewise, although the photographs and other reproductions of the articles faithfully represent them on the Site and near - and this, within the limits of the technique and in compliance with the best market standards -, these may however present errors not -substantial, which the Customer recognizes and accepts. In any case, in the event of non-compliance of the delivered item with its description, INCC for the Mercedes-Benz brand undertakes to correct this error, under the conditions of articles 9 and 10 below.

11.2 INCC for the Mercedes-Benz brand cannot be held responsible for:
- interruptions or delays recorded by the Customer Relations Department or on the Site due to the execution of maintenance work, technical breakdowns, a case of force majeure, due to third parties or any circumstances whatsoever be, independently of his will;
- the inability of the Customer or INCC for the Mercedes-Benz brand to contact the Customer Relations Department and/or to temporarily access the Site, due to facts beyond their control, such as: cases of computer failure, interruptions of the telephone network, the Internet network, failure of the reception equipment of said Internet network, etc.

11.3 INCC for the Mercedes-Benz brand does not guarantee that the Site is available continuously, without temporary interruption, without suspension or without error.

11.4 The Customer remains the sole judge of the appropriateness and adaptation to his needs and consumption of the items he orders.

11.5 INCC for the Mercedes-Benz brand cannot be held liable for use of Products that do not conform to their intended purpose.

11.6 INCC for the Mercedes-Benz brand cannot be considered responsible for (i) the loss, alteration or fraudulent access to the Customer's personal data, (ii) the accidental transmission, viruses or other harmful elements, resulting from access to the Internet or transmissions by electronic mail.

11.7 Without limiting the scope of the other provisions of the General Conditions of Sale, the liability of INCC for the Mercedes-Benz brand can only be retained in the event of proven fault attributable to it. In any event, it will be limited to direct damage only.

11.8 INCC for the Mercedes-Benz brand reserves the right to suspend operation of the Site.

 

12. PERSONAL INFORMATION

The provision of personal information collected (identity, username, password, email address, telephone number, billing address, delivery address, means of payment, etc.) in the context of distance selling is mandatory, these information being necessary for the processing and delivery of orders, as well as for the preparation of invoices.
Failure to provide information implies automatic rejection of the order.
They can be transmitted to partners, in particular commercial partners of SAS INCC for the Mercedes-Benz brand (intermediaries for the payment of orders: Shopify Payment or for the delivery of orders in particular: Colissimo/DHL).
This information and data are also kept for security purposes, in order to comply with legal and regulatory obligations and as well as to allow SAS INCC for the Mercedes-Benz brand to improve and personalize the services offered and the information sent to the Customer.
This information is strictly confidential.
In accordance with Law No. 78-17 of January 6, 1978 relating to data processing, files and freedoms, the processing of personal information collected on the Site has been declared to the National Commission on Data Protection. 'Computers and Liberties. The Customer has the right to access, modify, rectify and delete data concerning him from SAS INCC for the Mercedes-Benz brand. To exercise this right, the Customer must send a postal letter to the following address: INCC PARFUMS - 8 rue de la Michodière, 75002 PARIS FRANCE .
Depending on the choices made by the Customer when creating or consulting their account, the latter will be offered several options, in particular those allowing them to receive newsletters or offers from SAS INCC for the Mercedes-Benz brand or even to authorize the transfer of its data to partners of SAS INCC for the Mercedes-Benz brand. If the Customer no longer wishes it, he can at any time request it from SAS INCC for the Mercedes-Benz brand by specifying it in his account under "My profile".

 

13. FORCE MAJEURE

SAS INCC for the Mercedes-Benz brand cannot be held responsible for the total or partial non-performance of its obligations, if this non-performance is due to a fortuitous event or the occurrence of an element constituting force majeure such as in particular, and without this list being exhaustive, flood, fire, storm, lack of raw materials, transport strike, partial or total strike, or lockout.
These events constitute a cause for suspension and/or extinction of the obligations of SAS INCC for Mercedes-Benz Parfums towards the Customer, without compensation for the benefit of the Customer.
In the event that this suspension of the execution of the obligations of SAS INCC for the Mercedes-Benz brand continues beyond a period of fifteen (15) days from the notification by SAS INCC for the Mercedes-Benz brand to Customer of this suspension, the Customer will then have the possibility of canceling the current order and it will then be reimbursed by SAS INCC for the Mercedes-Benz brand as soon as possible by credit to the Customer's bank account.


14. INTELLECTUAL PROPERTY

The intellectual property rights attached to the items sold on the Site are and remain the exclusive property of SAS INCC for the Mercedes-Benz brand. All exploitation rights are exclusively reserved to it.

Under these conditions, no one is authorized to reproduce, exploit, distribute or use for any reason whatsoever, even partially, the intellectual property rights, without the prior written consent of SAS INCC for the Mercedes-Benz brand. SAS INCC trademarks and logos for the Mercedes-Benz brand are registered trademarks. Any reproduction therefore constitutes an infringement.

 

15. COOKIES

All provisions relating to Cookies are available in the Personal Data Charter at the following address: https://parfums.mercedes-benz.com/fr/content/11-mentions-legales-et-cgu

 

16. ENTIRE CONTRACT

The General Conditions of Sale, the Legal Notices of the Site, the Personal Data Charter and the confirmation of acceptance of the order sent by SAS INCC for the Mercedes-Benz brand by email to the Customer form a contractual whole and constitute the entirety contractual relations between the Parties.

 

17. NON WAIVER

The fact that SAS INCC for the Mercedes-Benz brand refrains from requiring at a given moment the execution of any of the stipulations of these General Conditions of Sale cannot be interpreted as a waiver to subsequently invoke said total non-performance. or partial.


18. VALIDITY OF THE GENERAL CONDITIONS OF SALE

If any one of the stipulations of these General Conditions of Sale is declared void in whole or in part, the other stipulations and the other rights and obligations arising from these General Conditions of Sale will remain unchanged and will remain applicable.

 

19. APPLICABLE LAW – DISPUTES

These General Conditions of Sale and the contractual relations between SAS INCC for the Mercedes-Benz brand and the Customer are governed by French law.
The Customer will have the opportunity before any legal action to seek an amicable solution. Contact details of the chosen consumer mediator: CMAP – Consumer Mediation Service, 39 avenue Franklin Roosevelt, 75008 Paris - 01 44 95 11 40 - cmap.fr.