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PRIVACY POLICY
International New Creative Concept respects the privacy of the customers and the Data Protection Regulations. The Data Protection Regulations consist, in particular, of the General Data Protection Regulation 2016/679 of 27 April 2016 (hereinafter "GDPR") and Law No. 78-17 of 6 January 1978 relating to information technology, files and freedoms (hereinafter "Informatique et Libertés").
International New Creative Concept is therefore committed to the protection of your personal data (hereinafter your " Personal Data"). This Policy is based on transparency and fairness. You will find all information needed to understand how International New Creative Concept collects, processes and protects your Personal Data when you use the website https://www.parfums.mercedesbenz.com (hereinafter the "Website").
1. WHAT INFORMATION ABOUT YOU DOES International New Creative Concept COLLECT?
International New Creative Concept collects various of your Personal Data depending on your activity / navigation on the Website.
If you wish to purchase Products offered for sale by International New Creative Concept on the Website, you must log in to your personal customer account (hereinafter "customer account") via the Website.
When you log in to your customer account, International New Creative Concept collects your following Personal Data:
● Your username ;
● Your password.
If you do not already have a customer account, you are able to create one when visiting the Website.
When you create a customer account, International New Creative Concept collects your following Personal Data :
● Last name ;
● First name ;
● Title;
● E-mail address;
● Password;
● Date of birth. (optional)
International New Creative Concept, as data controller, collects your following Personal Data from your customer account:
● Alias (optional) ;
● First name ;
● Last name; Postal address
● Postal address ;
● Additional address (optional) ;
● Postal code ;
● City;
● Country;
● Telephone (optional)
● Title: Mr or Mrs;
● Email address ;
● Password ;
● In case of password change: new password ;
● Date of birth (optional) ;
● Bank details: credit card number, expiry date and visual cryptogram;
● Shopping cart data (product purchased, quantity);
● Invoicing data
● List of credit notes and coupons;
● History and details of orders placed.
You are informed that you can register your credit card at the time of payment of your order in order to facilitate your future purchases.
If you subscribe to the International New Creative Concept newsletter, International New Creative Concept, as data controller, collects your following Personal Data:
● Email address.
You can contact International New Creative Concept by filling out a contact form. In this case, International New Creative Concept, as data controller, collects then your following Personal Data :
● Email address ;
● Content: customer service or webmaster;
● Subject of your request.
International New Creative Concept also collect your following Personal Data when you connect to the website:
● Connection logs ;
● Connection data ;
● IP address.
2. WHY DO WE COLLECT YOUR PERSONAL DATA AND FOR HOW LONG ARE THEY STORED?
International New Creative Concept collects and processes Personal Data in order to respond to customer requests and to enhance their experience on the Website, this includes the process of:
● providing access to and enabling the creation of a customer account and login to the customer account on the Website. This processing is necessary for the performance of your contract with International New Creative Concept and is based on your consent. Your Personal Data will be stored for the duration of the contractual relationship between you and International New Creative Concept or until you request the deletion of your personal profile;
● providing assistance in the event that you lose or forget your password when logging into your customer account. This operation is also necessary for the execution of your contract with International New Creative Concept. Your Personal Data will be stored for as long as it takes to reset the lost password;
● managing the process of product orders, product purchase via the Website . This operation is based on the execution of your contract with International New Creative Concept. Your Personal Data will be stored fo rthe duration of the contract and a period of 3 years counting from your last contact with International New Creative Concept for commercial purposes. Bank details (credit card) are stored: 1. in the case of a one-off payment: until full payment has been made; 2. for claims management: for a period of 13 months after payment, depending on the date of debit, or 15 months in the case of deferred payment cards;
● registering your Credit Card to facilitate your future purchases on the Website. This operation is based on your consent. Your Personal Data will be stored until your consent is withdrawn and/or the validity of your credit card data expires;
● compiling a file for the management of prospects and customers and commercial prospecting (remarketing). This operation is based on your consent and on the legitimate interest of International New Creative Concept. Your Personal Data will be stored until you withdraw your consent or 3 years from the date of collection of the data or from you last contact with International New Creative Concept;
● sending newsletters. This process is based on your consent. Your data will be stored until you withdraw your consent or 3 years from the date of collection of Personal Data or from the your last contact with International New Creative Concept;
● handling contact requests: customer service / webmaster (contact form). This process is based on your consent. Your Personal Data will be stored for a period of 3 years from the receipt of the contact request;
● managing requests for rights of access, portability, deletion, limitation of processing, rectification and opposition. This operation is necessary to respond to your requests and is based on your consent. Your Personal Data is stored for up to 1 year from the date of the request to exercise your rights;
● managing requests for the right to object to commercial prospecting. The processing is necessary in order to respond to the request to exercise your right to object. Your data will be stored for 3 years from the date you exercise your right to object.
We remind you that your Personal Data is stored only as long as it is necessary to fulfill the purpose for which International New Creative Concept holds this data, to meet your needs, to fulfill its legal or regulatory obligations, to enable you to exercise your rights and/or for statistical or historical purposes.
At the end of the above-mentioned periods, your Personal Data will be deleted or International New Creative Concept will proceed to their anonymization.
3. WHICH THIRD PARTIES DO WE SHARE YOUR PERSONAL DATA WITH?
Access to your Personal Data is restricted to those who need the Personal Data in order to fulfil the purpose of each operation.
Your Personal Data is processed by authorized International New Creative Concept personnel and by service providers who support the business of International New Creative Concept.
Your Personal Data is also collected by the company OVH, which hosts the site on servers located in France.
Your Personal Data is also hosted by subcontractors of International New Creative Concept:
● on servers located in France, within the companies Sage, Axome and Majordome Digital;
● on servers located in the United States, within the companies Prestashop and Mailjet.
Your Personal Data is therefore transferred outside the European Economic Area and stored on servers located outside the European Economic Area.
International New Creative Concept is committed to ensuring that the level of protection afforded to your Personal Data is the same as the level of protection provided by the application of the GDPR.
Your Personal Data may also be disclosed by International New Creative Concept to third parties:
● if International New Creative Concept is required by law or legal process to share your Personal Data;
● in response to a request from a public or judicial authority (including a court order);
● when International New Creative Concept considers the disclosure of your Personal Data necessary or appropriate to ensure the safety of individuals or to protect the public.
4. WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL DATA?
You have rights over your Personal Data. In accordance with the Data Protection Regulation, in particular Articles 15 to 22 of the RGPD, after proving your identity, you have the rights for requesting access to your Personal Data, rectification of inaccurate or incomplete Personal Data, information about the origin of your Personal Data, or even deletion of your Personal Data. In this last case, the right is only legitimate when: i. The collection of Personal Data is no longer necessary; ii. you have withdrawn your consent; iii. you have objected to the processing; iv. the Personal Data has been processed unlawfully; v. the data must be deleted to comply with a legal obligation; or vi. deletion is required to ensure compliance with applicable legislation, including retention periods;
In addition, you also have the rights: to object to the processing (on grounds relating to your particular situation or at any time if the Personal Data is intended for commercial prospection purposes); to request the restriction of processing (if you have objected or if you dispute the accuracy of your Personal Data or the length of time it is stored); to decide on the postmortem fate of your Personal Data (in particular on the length of time it is stored, the deletion and/or communication of your Personal Data, as well as to designate a person responsible for exercising these rights); not to be subject to a decision based solely on automated processing that produces legal effects concerning you or significantly affects you, in particular based on profiling; and the right to portability of Personal Data (provided that the processing is based on your consent or is carried out by automated means).
If you have any concerns or complaints regarding the protection of your Personal Data, you have the right to lodge a complaint with the “Commission Nationale de l'Informatique et des Libertés” via the following link: Plaintes en ligne | CNIL
The CNIL can also be contacted at the following address: 3 Place de Fontenoy, 75007 Paris, France - telephone: 01 53 73 22 22.
You may inform our Data Protection Officer beforehand so that he can deal with your request and try to find an amicable solution.
5. HOW CAN YOU EXERCISE YOUR RIGHTS?
You can exercise the above rights and/or ask any questions you may have regarding the processing of your Personal Data by International New Creative Concept by sending an e-mail to the following email address: privacy@incc-group.com or by post to the following address: Data Protection Officer, Société International New Creative Concept, 85 Avenue de Saint Cloud, 78000, Versailles, France.
In order for International New Creative Concept to process the request as quickly as possible, you may wish to indicate in your request the purpose and the context in which your Personal Data was collected by International New Creative Concept. You should also provide a copy of both sides of your identity card.
6. HOW DO WE ENSURE SECURITY TO YOUR PERSONAL DATA?
International New Creative Concept ensures the security of your Personal Data by implementing appropriate technical and organisational measures to ensure a level of security appropriate to the risk and implements means to ensure the continued confidentiality, integrity, availability and resilience of processing systems and services, means to restore availability and access to your Personal Data, as well as a procedure to regularly test, analyse and evaluate the effectiveness of the technical and organisational measures implemented.
7. HYPERLINKS
In order to improve the quality of the Website, International New Creative Concept may include links to third party websites. These websites have a different privacy policy, which is independent of International New Creative Concept. You should consult the privacy policy of any third party website you visit.
8. SPECIFIC INFORMATION REGARDING THE COLLECTION OF COOKIES
8.1 WHAT ARE COOKIES?
A cookie is a text file that may be deposited on a terminal when an online service is consulted with a browser. A cookie file allows its issuer, during its period of validity, to recognise the terminal concerned each time this terminal accesses digital content containing cookies from the same issuer. The main purpose of a cookie is therefore to enable the website's server to adapt the content of the Internet pages to your personal preferences, personalising your visit to the website.
8.2 WHICH TYPES OF COOKIES ARE USED IN THIS WEBSITE?
The International New Creative Concept website may use several types of cookies:
– Session cookies : these cookies are temporary and stored in your browser until it is closed. These cookies are mandatory for certain applications or features of the website to work properly.
– Persistent Cookies: this website may use persistent cookies to enhance your experience (e.g. by providing optimised navigation). These cookies remain in the cookie file of your browser for a longer period of time. The length of time they are retained depends on the configuration choices of your web browser. Persistent cookies allow information to be transmitted to a web server each time a person visits the website, and can be used, for example, to remember your preferences and choices for a website, or to target advertising. Persistent cookies are also known as tracking cookies.
– Internal cookies: these cookies are set by the website at the time of your visit to improve your experience.
– Third-party cookies: these cookies are set by third parties who may be partners of International New Creative Concept. A third-party cookie is a file that is embedded in a browser by a different website than the one you are visiting, in order to store information locally and track your path across multiple sites. These cookies are therefore not hosted on the website.
These cookies are classified according to several types: necessary cookies used for technical purposes, audience measurement cookies, advertising cookies, social network sharing cookies, etc.
8.2 WHAT ARE COOKIES USED FOR?
Cookies are used for different purposes:
- Strictly necessary cookies: these are essential to the operation of the website and to allow you to access secure areas such as your shopping cart, your personal space, etc.
- Analytical or performance cookies: these cookies allow International New Creative Concept to know the use and performance of the website and to improve its operation. For example, they allow us to know which pages of the website are most frequently consulted.
- Functional cookies: These cookies allow us to remember the choices you make in order to improve your experience on the website. They are used, for example, to recognise you when you return to the website, to remember the choices you have made, the items you have put in your shopping basket, etc., and to provide improved and personalised information on your preferences and consumption habits.
- Advertising cookies: these cookies collect information about your browsing habits in order to present you with advertisements tailored to your interests. These cookies record your visit to the website, the pages you have visited and the links you have followed, as well as your navigation outside the website. They are also used to limit the number of times you see the same ad and to measure the effectiveness of advertising campaigns. They are generally placed on the website by third parties with the permission of International New Creative Concept.
8.4 WHAT COOKIES ARE PRESENT ON THIS WEBSITE?
The cookies placed on the website by International New Creative Concept are the following:
The third party cookies placed on the website are the following:
In accordance with the CNIL Deliberation n°2020-092 of 17 September 2020 adopting a recommendation proposing practical methods of compliance in the event of recourse to "cookies and other tracers", and as presented in the previous table, you are informed that Google Analytics tracers are used on the website.
Google Analytics is a web analytics service provided by Google, Inc ("Google"). Google Analytics uses cookies. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google may use this information for the purpose of evaluating the use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and user satisfaction. Google may also transfer this information to third parties when required to do so by law, or when such third parties process the information on Google's behalf.
8.5 WHAT PERSONAL DATA IS COLLECTED BY COOKIES?
The cookies used on the Site collect your following Personal Data:
● IP address ;
● Web browser;
● Date and time of visit;
● Operating system;
● Internet Service Provider
8.6 HOW LONG DO WE STORE PERSONAL DATA COLLECTED BY COOKIES?
Personal Data collected through cookies on the website are stored for a maximum of thirteen (13) months.
Cookies may be kept for a maximum of twenty-four (24) months.
Your choice to accept or not the deposit of cookies on the website will be stored for a period of twelve (12) months.
8.7 HOW DO YOU DETERMINE YOUR CONSENT TO COOKIES USED ON THE WEBSITE? (VIA THE COOKIES BANNER)
When you first connect to the website, a warning message (banner) informs you of the use of tracers and cookies and invites you to accept or refuse the use of these tracers.
Accepting or refusing the use of cookies has no effect on your browsing on the website, with the exception of cookies and tracers strictly necessary for the operation of the website or for an online communication service that you have requested.
The website also uses cookies to guarantee access and important functions of the website (necessary cookies). These cookies do not require your consent. You are informed that the acceptance of these cookies is a necessary condition for access and use of the website and that in the event of your refusal, you expose yourself to potentially negative effects (normal navigation on the website is not guaranteed).
The warning message includes in particular:
● the identity of the data controller(s);
● the precise purpose of the tracers used;
● the life span of the cookies used;
● the possibility of withdrawing your consent at any time.
In accordance with the deliberation n°2020-092 of September 17, 2020 concerning the adoption of a recommendation proposing practical modalities of compliance in case of recourse to "cookies and other tracers" of the CNIL, you must be able to accept or refuse the use of tracers with the same degree of simplicity.
To this end, you can click on a button to refuse the deposit of cookies, which has the same format and is placed at the same level as the button to accept the deposit of cookies.
To ensure that your consent is free, informed and unequivocal, the banner will not disappear until you have accepted or refused the cookies.
Unless you have given your prior consent, no cookies will be deposited or read:
● if you go to the website (home page or directly to another page of the website) and do not continue browsing: a simple absence of action cannot be considered as an expression of will on your part; or
● if you click on the link in the banner allowing you to set the parameters of the cookies and, where applicable, you refuse the deposit of cookies.
8.8 HOW DO YOU DETERMINE YOUR CONSENT TO COOKIES USED ON THE WEBSITE? (VIA YOUR WEB BROWSER)
You can accept the use of cookies or choose to disable them at any time. This is usually done through your browser.
Your browser can be configured to inform you of the cookies that are placed on your terminal and to ask you to accept them or not. The configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your wishes regarding cookies.
➢ Click the menu button and select "Options".
➢ Select the "Privacy" panel.
➢ Set the "Conservation rules" menu to "Use custom settings for history".
➢ Uncheck the "Accept cookies" box.
➢ All changes you have made will be automatically saved.
Microsoft Edge : Delete and manage cookies
➢ In Internet Explorer, select the Tools button, and then select Internet options.
➢ Select the Privacy tab, and under Settings, select Advanced and choose whether you want to accept, block, or be prompted for first-party and third-party cookies.
Google Chrome : Clear, enable, and manage cookies in Chrome
➢ On your computer, open Chrome.
➢ At the top right, click More More and then Settings.
➢ Click Privacy and security and then Cookies and other website data.
➢ Click See all cookies and website data and then Remove all.
➢ To confirm, click Clear all.
Opéra : Opera Web preferences – Opera Help
Apple - Safari : Clear history and cookies saved in Safari on your iPhone, iPad or iPod touch and Manage cookies and website data in Safari on Mac
9. CHANGES TO THIS PRIVACY POLICY
This Privacy Policy is subject to change. International New Creative Concept therefore advises you to consult this page of the website regularly. In the event of a material change to the Privacy Policy, International New Creative Concept will notify you of such changes.