Privacy policy

The International New Creative Concept Company is committed to respecting the privacy of its customers and the regulations on data protection. The Data Protection Regulations consist in particular of the General Data Protection Regulation 2016/679 of April 27, 2016 (“GDPR”) and Law No. 78-17 of January 6, 1978 relating to data processing, to files and freedoms (“Informatique et Libertés”). Consequently, the International New Creative Concept Company is committed to protecting your personal data (your "Personal Data"). This Policy is part of a process of transparency and fairness. Here you will find all the information necessary to understand how the International New Creative Concept Company collects, processes and protects your Data when using the website https://www.parfums.mercedes-benz.com (the “Site”).

 

1. WHAT INFORMATION ABOUT YOU IS COLLECTED BY INTERNATIONAL NEW CREATIVE CONCEPT?

The International New Creative Concept Company collects various Personal Data concerning you according to your activity / navigation on the Site.

If you wish to purchase the Products offered for sale by the International New Creative Concept Company on the Site, you must log in to your personal customer account (hereinafter “the customer account”) via the Site.

When you connect to your customer account, the International New Creative Concept Company collects your following Personal Data:

  • ID;
  • Password.

If you do not yet have a customer account, you can create one when you visit the Site.

When you create a customer account, the International New Creative Concept Company collects your following Personal Data:

  • Name ;
  • First name ;
  • Civility;
  • E-mail address ;
  • Password ;
  • Date of birth. (optional)

The International New Creative Concept Company, in its capacity as data controller, collects your following Personal Data via your customer account:

  • Alias ​​(optional);
  • First name ;
  • Name ;
  • Address ;
  • Additional address (optional) ;
  • Postal code ;
  • City ;
  • Country ;
  • Telephone (optional);
  • Title: Sir or Madam;
  • E-mail address ;
  • Password ;
  • In case of password change: new password;
  • Date of birth (optional);
  • Bank data: bank card number, expiry date and visual cryptogram;
  • Cart data (product purchased, quantity);
  • Billing data;
  • List of credit notes and coupons;
  • History and details of orders placed.

You are informed that you can register your bank card when paying for your order in order to facilitate any future purchases.

If you subscribe to the newsletter of the International New Creative Concept Company, the latter collects in its capacity as data controller your following Personal Data:

  • E-mail address.

You can contact the International New Creative Concept Company by filling out a contact form. The International New Creative Concept Company in its capacity as data controller then collects your following Personal Data:

  • E-mail address ;
  • Subject: customer service or webmaster;
  • Subject of your request.

When you connect to the Site, the International New Creative Concept Company also collects your following Personal Data:

  • Connection logs;
  • Login data;
  • IP adress

 

2. WHY DO WE COLLECT YOUR PERSONAL DATA AND FOR HOW LONG IS IT RETAINED?

The International New Creative Concept Company collects and processes the Personal Data of its customers to respond to their request and improve their experience on the Site, in particular in order to:

  • Give access and allow the creation of the customer account and the connection to the customer account on the Site. This operation is necessary for the performance of the contract you have entered into with the International New Creative Concept Company and is based on your consent. Your Personal Data will be kept for the duration of the contractual relationship between you and the International New Creative Concept Company or until the request to delete your personal space;
  • Help, in case of loss or forgetting the password when logging into the customer account. This operation is also necessary for the execution of the contract that you concluded with the International New Creative Concept Company. Your Personal data will be kept for the duration necessary to reset the password;
  • Manage orders for Products, Purchases of Products via the Site. This operation is based on the execution of the contract that you have entered into with the International New Creative Concept Company. Your Personal Data will be kept for the duration of the contractual relationship and for a period of 3 years from the last contact with you for commercial prospecting purposes. Bank details (credit card) are kept: 1. In the event of a single payment: until full payment; 2. For the management of complaints: for a period of 13 months after payment, following the debit date or 15 months in the case of deferred debit payment cards;
  • Register your Bank Card to facilitate your subsequent purchases on the Site. This operation is based on your consent. Your Personal Data will be kept until the withdrawal of your consent and/or the expiry of the validity of your Bank Card data;
  • Compose a file for managing prospects and customers and commercial prospecting (remarketing). This operation is based on your consent and on the legitimate interest of the International New Creative Concept Company. Your Personal data will be kept until the withdrawal of your consent or 3 years from the collection of the data or the last contact with you;
  • Sending Newsletters. The processing is based on your consent. Your Personal Data will be kept until the withdrawal of your consent or 3 years from the collection of the data or the last contact with you;
  • Manage contact requests: customer service / webmaster (contact form). The processing is based on your consent. Your Personal Data will be kept for a period of 3 years from receipt of the contact request;
  • Manage requests for rights of access, portability, erasure, limitation of processing, rectification and opposition. The processing is necessary to respond to your requests and is based on your consent. Your Personal Data is kept for up to 1 year from the request to exercise your rights;
  • Manage requests for the right of opposition to commercial prospecting. The processing is necessary in order to respond to the request to exercise your right to object. Your Personal Data will be kept for 3 years from the exercise of your right of opposition.

We remind you that your Personal Data is kept only for the time necessary to achieve the purpose for which the Company International New Creative Concept holds this data, in order to meet your needs, to fulfill its legal or regulatory obligations, in order to allow it to exercise its rights and/or for statistical or historical purposes.

At the end of the periods mentioned above, your Personal Data will be deleted or the International New Creative Concept Company will proceed to their anonymization.

 

3. WITH WHICH THIRD PARTIES DO WE SHARE YOUR PERSONAL DATA?

Access to your Personal Data is restricted to those who need this Personal Data in order to achieve the specific purpose of each operation.

 

Your Personal Data is processed by the authorized personnel of the International New Creative Concept Company and by the service providers who support the activity of the International New Creative Concept Company.

 

Your Personal Data is also collected by OVH, which hosts the Site on servers located in France.

Your Personal Data is also hosted by subcontractors of the International New Creative Concept Company:

  • on servers located in France, within the companies Sage, Axome and Majordome Digital;
  • on servers located in the United States, within the Prestashop and Mailjet companies.

 

Your Personal Data is therefore subject to transfers outside the European Economic Area and is stored on servers located outside the European Economic Area.

The International New Creative Concept Company undertakes to ensure a level of protection of your Personal Data identical to the level of protection provided by the application of the GDPR.

Your Personal Data may also be communicated by the International New Creative Concept Company to third parties:

  • if the law or legal procedure requires the International New Creative Concept Company to share your Personal Data;
  • in response to a request from a public or judicial authority (in particular in the event of a judicial requisition);
  • when the International New Creative Concept Company considers that the transmission of your Personal Data is necessary or appropriate to ensure the safety of persons or to protect the public.

 

4. WHAT ARE YOUR RIGHTS OVER YOUR PERSONAL DATA?

You have rights over your Personal Data. In accordance with the Data Protection Regulations, in particular Articles 15 to 22 of the GDPR.

After proving your identity, you have the right to:

- ask us for access to your Personal Data,

- ask us to rectify your inaccurate or incomplete Personal Data,

- know the origin of your Personal Data,

- request the erasure of these when: i. Collection is no longer necessary; ii. you withdraw your consent; iii. you object to the processing; iv. your Personal Data has been unlawfully processed; v. your Personal Data must be erased to comply with a legal obligation; where does he live. their deletion is required to ensure compliance with the legislation in force, particularly with regard to retention periods,

- object to the processing of your Personal Data in compliance with our legal obligations,

- request the limitation of the processing of your Personal Data (if you have objected to the processing of your Personal Data or if you contest the accuracy of your Personal Data or the duration of their storage);

- decide on the post-mortem fate of your Personal Data (in particular their retention period, their deletion and/or their communication, as well as appoint a person responsible for exercising your rights);

- not to be the subject of a decision based exclusively on automated processing producing legal effects concerning you or affecting you significantly, in particular based on profiling,

- portability of your Personal Data provided (provided that the processing is based on your consent or is carried out by automated means).

If you have concerns or complaints regarding the protection of your Personal Data, you have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés via the following link: Complaints online | CNIL

The CNIL can also be reached at the following coordinates: 3 Place de Fontenoy, 75007 Paris - telephone: 01 53 73 22 22.

You are invited to inform our Data Protection Officer beforehand so that he can process your request and try to find an amicable solution.

 

5. HOW CAN YOU EXERCISE YOUR RIGHTS?

You can exercise the aforementioned rights and/or ask any question relating to the processing of your Personal Data by the International New Creative Concept Company by email to the following email address: contactweb@incc-group.com or by post to the address following: Data Protection Officer, Société International New Creative Concept, 8 rue de la Michodière, 75002 PARIS FRANCE.

In order for the International New Creative Concept Company to process the request as quickly as possible, you can indicate in your request its purpose and the context in which your Personal Data was collected by the International New Creative Concept Company. You will also need to provide the copy of both sides of your identity card.

 

6. HOW DO WE SECURE YOUR PERSONAL DATA?

The International New Creative Concept Company takes care to secure your Personal Data by implementing the appropriate technical and organizational measures in order to guarantee a level of security adapted to the risk and puts in place means to guarantee the confidentiality, integrity, availability and resilience of processing systems and services, any means to restore availability of and access to your Personal Data, as well as a procedure to regularly test, analyze and assess the effectiveness of technical measures and organizational arrangements put in place.

 

7. LINKS ON THE INTERNATIONAL NEW CREATIVE SITE TO THIRD-PARTY SITES

In order to improve the quality of the Site, the International New Creative Concept Company may include links on the Site to third-party sites. These sites have a different and independent Privacy Policy from that of the International New Creative Concept Company. You are encouraged to review the Privacy Policy of the third-party sites you visit.

 

8. SPECIFIC INFORMATION REGARDING COOKIES

8.1 WHAT IS A COOKIE?

A cookie is a text file likely to be placed in a terminal when consulting an online service with browser software. A cookie file allows its issuer, during its period of validity, to recognize the terminal concerned each time this terminal accesses digital content containing cookies from the same issuer. The main purpose of a cookie is therefore to enable the Site server to adapt the content of Internet pages to your personal preferences, in order to personalize your visit to the Site.

8.2 WHAT TYPES OF COOKIES ARE USED BY THE SITE?

The Site may use several types of cookies:

– Session cookies: these cookies are temporary and stored in the cookie file of your browser until it is closed. These cookies are required for certain applications or features of the Site to work properly.

– Persistent cookies: the Site may use persistent cookies to improve your experience (eg by providing optimized navigation). These cookies remain in your browser's cookie file for longer. The duration of their conservation depends on the configuration choices of your Internet browser. Persistent cookies allow the transmission of information to a web server each time a person visits the Site, and can be used in particular to remember your preferences and your choices for a website, or to target advertising. Persistent cookies are also called tracking cookies.

– Internal cookies: these cookies are installed by the Site at the time of your visit in order to improve your experience.

– Third-party cookies: these cookies are installed by third parties who may be partners of the International New Creative Concept Company. A third-party cookie corresponds to a file integrated via a browser by a site different from the one you are visiting, in order to store information locally and to follow your journey on several sites. These cookies are therefore not hosted on the Site.

 

These cookies are classified according to several types: necessary cookies used for technical purposes, audience measurement cookies, advertising cookies, sharing cookies on social networks, etc.

 

8.3 WHAT ARE COOKIES FOR?

Cookies are used for different purposes:

- Strictly necessary cookies: they are essential for the operation of the Site and allow you to access secure areas such as your basket, your personal space, etc.

- Analytical or performance cookies: these cookies allow the International New Creative Concept Company to know the use and performance of the Site and to improve its operation. They allow, for example, to know the most consulted pages of the Site.

- Functional cookies: these cookies make it possible to memorize the choices you make in order to improve your experience on the Site.

They are used, for example, to recognize you when you return to the Site, to remember the choices you have made, the items you have added to the basket, etc., and provide improved and personalized information about your preferences and consumption habits. .

- Advertising cookies: these cookies collect information about your browsing habits in order to present you with advertisements tailored to your areas of interest. These cookies record your visit to the Site, the pages you have visited and the links you have followed as well as your navigation outside the Site. They are also used to limit the number of times you see the same advertisement as well as to measure the effectiveness of advertising campaigns.

They are generally placed on the Site by third parties with the permission

ion of the International New Creative Concept Society.

8.4. WHAT COOKIES ARE ON THE SITE?

The cookies placed on the Site by the International New Creative Concept Company are as follows:

The third-party cookies placed on the Site are as follows:

In accordance with CNIL Deliberation No. 2020-092 of September 17, 2020 adopting a recommendation proposing practical compliance procedures in the event of the use of “cookies and other tracers”, and as presented in the previous table, you are informed that Google Analytics tracers are used on the Site.

Google Analytics is an Internet audience analysis service provided by Google, Inc ("Google"). Google Analytics uses cookies. The information generated by the cookie about the use of the Site (including the IP address) will be transmitted and stored by Google on servers located in the United States. Google may use this information for the purpose of evaluating the use of the Site, compiling reports on Site activity for Site operators and providing services relating to the activity of the Site and its Users. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

8.5 WHAT ARE YOUR PERSONAL DATA COLLECTED BY COOKIES?

The cookies used on the Site collect your following personal data:

  • IP adress ;
  • Web browser ;
  • Date and time of the visit;
  • Operating system ;
  • Internet service provider

 

8.6 HOW LONG DO WE KEEP PERSONAL DATA COLLECTED BY COOKIES?

Personal data collected through cookies on the Site is kept for a maximum of thirteen (13) months.

Cookies can be stored for a maximum of twenty four (24) months.

Your choice to accept or not the deposit of cookies on the Site will be kept for a period of twelve (12) months.

 

8.7 WHAT ARE THE CONDITIONS FOR SETTING YOUR CONSENT TO COOKIES DEPOSITED ON THE SITE? (VIA THE COOKIES BANNER)

On the first connection to the Site, an alert message (banner) informs you of the use of tracers and cookies and invites you to accept or refuse the use of these tracers.

The acceptance or refusal of the use of tracers has no impact on your navigation on the Site, with the exception of cookies and tracers strictly necessary for the operation of the Site or for an online communication service that you may have requested.

 

The Site also uses tracers which make it possible to guarantee access and the important functionalities of the Site (cookies necessary). These tracers do not require your consent. You are informed that the acceptance of these cookies is a necessary condition for accessing and using the Site and that in the event of your refusal, you expose yourself to potentially negative effects (normal navigation on the Site uninsured).

The alert message includes:

  • the identity of the controller(s);
  • the precise purposes of the tracers used;
  • the lifetime of the tracers used;
  • the possibility of withdrawing your consent at any time.

 

In accordance with deliberation n°2020-092 of September 17, 2020 adopting a recommendation proposing practical methods of compliance in the event of the use of "cookies and other tracers" of the CNIL, you must be able to accept or refuse the using plotters with the same degree of simplicity.

 

To this end, you have the option of clicking on a button to refuse the deposit of cookies which has the same format and is placed at the same level as the button to accept the deposit of cookies.

 

To ensure that your consent is free, informed and unequivocal, the banner will not disappear until you have accepted or refused cookies.

 

Unless you give your prior consent, the deposit and reading of trackers will not be carried out:

  • if you go to the Site (home page or directly to another page of the Site) and do not continue browsing: a simple absence of action cannot in fact be assimilated to an expression of will on your part;
  • or if you click on the link present in the banner allowing you to configure the cookies and, if necessary, that you refuse the deposit of cookies.

 

8.8 WHAT ARE THE CONDITIONS FOR SETTING YOUR CONSENT TO COOKIES DEPOSITED ON THE SITE? (VIA YOUR WEB BROWSER)

 

You can accept the use of cookies or choose to deactivate them at any time. The configuration is generally done from your browser.

 

This can be configured to notify you of the cookies that are placed on your terminal and ask you to accept them or not. The configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your wishes in terms of cookies.

 

Firefox: Cookies – information that websites store on your computer | Firefox Help

Click the menu button and select "Options".

Select the "Privacy" panel.

Set the "Retention rules" menu to "Use custom settings for history".

Uncheck the "Accept cookies" box.

Any changes you have made will be automatically saved.

 

Microsoft Edge: Delete and manage cookies

Click on the Tools button, then on "Internet Options".

Click on the "Privacy" tab, then under "Settings", move the slider up to block all cookies or down to allow all cookies, then click OK.

 

Google Chrome: Delete, allow & manage cookies in Chrome - Android - Google Chrome Help

Select the Chrome menu icon.

Select "Settings".

At the bottom of the page, select "Show advanced settings".

In the "Privacy" section, select "Content settings".

Select "Prohibit all sites from storing data".

Select OK.

 

Safari: Legal - Use of Cookies

Click on "Settings" > "Safari" > "Privacy" > "Cookies and website data"

 

Opera: Opera Web preferences – Opera Help

 

Apple - Safari: Clear history and cookies saved in Safari on your iPhone, iPad or iPod touch and Manage cookies and website data in Safari on Mac

 

9. MODIFICATION OF THE PRIVACY POLICY

This Privacy Policy may be modified. The International New Creative Concept Company therefore advises you to regularly consult this page of the Site. In the event of a significant change to the Privacy Policy, the International New Creative Concept Company will notify you of these changes.